24 / 7 SUPPORT
ERROR
12:22 am: Required SUBSYSTEM inactive...
03:15 am: Volume incorrect for NIGHTBACKUP...
11:12 pm: Required Auto-start Job not running...
01:07 am: M3 Suspected Looping Job...
02:00 am: STREAMSERVE service inactive...
Can you really afford to wait until 08:00 am before one of these incidents happen?
WANT CLOUD ADVANTAGES – without the Cloud?
Uplifting and moving or transferring to equipment in a remote datacentre of a new Cloud provider is traumatic enough. Realising there may be no way back and that control of your systems and business is now in the hands of a third party could be much worse.
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Don’t hand your business and irreversible control of your systems over to a Cloud provider. Let the Cloud come to you and prove itself!
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We will plug into your IBM Power Systems and WINTEL estate and immediately start monitoring the state and condition of your systems. If you have an On-Prem version of Infor M3, we will plug into that too and monitor servers like the LCM, MeC, SmartOffice, StreamServe… We’ll also monitor the GRID, the Autostarts, the Subsystems…
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24/7 teams will immediately triage any issues and advise you on the situation and possible resolutions…
Our own ISSO/247© offering and CommandReach© portals keep you informed 24/7.
We are here to provide an alternative to Cloud…
Without you having to move to the Cloud!
Get the benefit of Cloud Monitoring and Cloud Support no matter where you are…
…On Premise
…Local Data Centre
…Corporate Data Centre
…Hybrid/Private Cloud
9/5, 24/7, Weekend, OOH
INFRASTRUCTURE AND APPLICATION
Monitoring, 1st line support, Triage…
